We've had a wonderful experience so far! Awesome customer service and communication!

I don't feel I can adequately explain how wonderful our experience has been with Hughes & Cozad. To start, our very first interaction was speaking with their staff to make the appointment. The person who helped me was very friendly, helpful and scheduled an appointment for my daughter the following week. Hughes & Cozad's website is easy to navigate and I was able to complete the paperwork needed for the upcoming appointment, which eliminated all the extra paperwork and time which is typically required for new patient appointments. Their Spring office is a bright welcoming space, family friendly with legos for kids and a beverage station. We waited less than 10 mins before they called us back. To say our daughter is overly anxious when it comes to any sort of medical treatment is an understatement. The team that took her x-rays and photos were so SO so patient with her. They let her ask as many questions that she needed in order feel comfortable. Realizing her anxiousness; each of the staff we met took the time explain their part of the process to her, reassured her at every step and described what to expect or what she would feel in a way she could relate. All that being said though, the most impressive thing to me was that not a single staff member rushed her, became impatient or annoyed, or made her feel anything other than she was important. They have a great intro video, great options for braces and great options for payment. They have state of the art equipment and we are completely confident in our choice of orthodontist. Dr. Cozad is personable, kind, answered all of our questions and made our daughter feel comfortable. Oh, and they have a very cool reward system which our daughter looks forward to and is excited about which is useful to get her to focus on that and not on the anxiousness. I would absolutely recommend Hughes & Cozad, we are so pleased with them!

Lesha and Geneva went over and beyond being helpful, kind, and professional. We are braces free now, but appreciate the experience with Hughes and Cozad. Thank you!

Both of my kids have seen Dr Hughes. He is professional, communicates well, and takes time explain. I’ve never felt rushed. His staff is patient, gentle, and kind. Unfortunately, I have called the after hours number a few times over the years and they’ve always been understanding and addressed my concerns timely! Highly recommend this office!